Microsoft Dynamics CRM
The Integration Manager monitoring agent for Microsoft Dynamics CRM has many features to help you detect and solve problem’s within your Dynamics CRM Online environments and may even help you save money!
Finally a monitoring solutions exists for helping your support and maintenance teams get alerts from your Dynamics CRM solutions. Our development team has together with customers and partners created yet another Monitor Agent for Integration Manager (support and maintenance tool for System Integrations cross platform).
The documentation for the Dynamics CRM agent can be found here
Connect to CRM instance
First you must have an available active Dynamics CRM subscription, see the prerequisites for additional details.
Any number of Dynamics CRM instances may be monitored.
Then enter the credentials per subscription
Remember to Click on the Save button when finished configuring the Monitoring agent
The Agent will once configured be listed as a Source within Integration Manager Web Client.
Here you can easily set how often to poll the Dynamics CRM service for changes.
Actions
In order to gain insights and take corrective actions the Monitor Agent supports the following remote actions:
- Users currently logged on to CRM
- With Action “View history” (note: the history is limited by Dynamics CRM settings)
- License assignment with alerting option
- Long running queries with alerting option
- Running/Failed workflows with alerting option
Action examples
These Actions will save your time and effort since you can delegate control to specific individuals without them having access to any or all of thge administrative functions available directly within the Dynamics CRM service portal. All operations are of course audited into the tamper resilient log audit feature of Integration Manager.
$ Saves your Money €
The License inventory and monitoring capabilities may even save some money for your organization.
The Alerts thresholds can be changed according to your own preferences.
View user login history
View Workstep and Process Step history
Summary
In short, the Dynamics CRM Monitor agent for Integration Manager is yet another proof of the end to end monitoring capabilites that not only gives you alerts, it also helps you take corrective actions and maybe even save some of your precious time and money.
